The Basics

All direct sales are final. However, most gently used books can be traded for store credit.

How Credit Works

Value: Credit is typically no more than 25% of original cover price, though this may vary based on the item’s demand and condition.

Redemption: Trade-in credit may be used to cover up to 50% of any used book purchase. The remaining balance, plus applicable sales tax, must be paid in cash or card. For example, if you buy a $8 book, you may apply $4 in store credit and pay the remaining $4 (plus tax) by cash or card.

Exclusions: Credit is only valid toward other used books. Exceptions may apply. Credit is NOT valid toward other types of merchandise.

Storage: Credit is kept on file – no need to hold on to a paper slip! Credit is nontransferable and has no cash value.

Condition & Acceptance

We accept “gently used” books in most genres. Generally, this means that they should be in the same condition that you’d like in a book you purchase. Books should not be musty/moldy or water-damaged. Ex-library books will likely not be accepted. All books are accepted at the store owner’s discretion.

The Process

Small Quantities: Walk-ins are welcome for a handful of books.

Large Quantities: For more than one bag/box, please schedule a time in advance. We may ask you to leave large batches for 24-48 hours.

Unaccepted Items: Any books not accepted for trade-in must be picked up within 7 days of notification. After 7 days, unclaimed books are considered abandoned and are donated.

Donations

Book Empress Used Books accepts donations of books; please contact us to see if yours qualifies for a pickup. Any that we cannot include in our inventory will be passed along to a good home.